Selling Smarter Final Quiz

The four stages of consultative selling are:

What does the P in the SPIRIT acronym stand for?

True or False: In order to appear professional, purchase the most expensive clothing you can afford.

True or False: Building trust is an essential part of the sales process.

Why might a salesperson avoid selling from a value-based point of view?

True or False: Optimism is a learned skill.

Cross-selling means…

Selling the customer more of your services than originally requested
Selling the customer an additional item or items that complement the original request
Improving the basic product to increase its value to the buyer
Selling the customer a better, more expensive service in the same area

Consultative selling is also called .

True or False: Your listening-to-talking ratio should be 50/50.

True or False: One should adopt a quality over quantity approach towards sales networking