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Question 1 of 5
1. Question
True or False
Effective communication is about getting results and aims at achieving a win/win situation.
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Question 2 of 5
2. Question
True or False
Being an effective listener requires you to look at the person speaking to you, listen and don’t interrupt.
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Question 3 of 5
3. Question
True or False
Non verbal communication is simply the way of communicating with others through speaking.
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Question 4 of 5
4. Question
True or False
A customer is the most important person ever in the business. A customer is not dependent on us.
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Question 5 of 5
5. Question
True or False
Verbal and non-verbal communication refers to being aware of what you say and how you say it.
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