Communication Strategies Final Quiz
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Question 1 of 10
1. Question
“There is nothing we can do” and “They won’t allow that” are examples of…
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Question 2 of 10
2. Question
Making assertive statements includes the following:
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Question 3 of 10
3. Question
A good communicator has which of the following traits?
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Question 4 of 10
4. Question
True or False: Pausing to let the other person speak is not an effective probing method. You always need to ask an open question for more information.
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Question 5 of 10
5. Question
True or False: Non-verbal messages are sounds like grunting and coughing.
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Question 6 of 10
6. Question
True or False: “How could we have handled that better?” is an example of a closed question.
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Question 7 of 10
7. Question
A dichotomy is something divided into non-overlapping parts or opinions. Which of the following is an example of a dichotomy?
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Question 8 of 10
8. Question
True or false: A frame of reference is a way to place judgment on what people say to us. Suspending your frame of reference is a way to remove barriers so that we can focus on what people communicate to us.
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Question 9 of 10
9. Question
True or False: People make judgments about us based on our appearance.
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Question 10 of 10
10. Question
A probe is a particular kind if inquiry. It is an example of:
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