This learning programme is intended for all persons who need to:
- Process incoming and outgoing telephone calls.Â
- Learners will be learning towards obtaining a national qualification at level 2 or are working in an administrative environment, including SMME`s (Small, Medium, and Micro Enterprises), where the acquisition of competence against this standard will add value to the learner’s job, or chances of finding employment.
- Learners will be well positioned to extend their learning and practice into other areas in the business environment or to strive towards professional standards and improved performance.
Course Content
About Instructor
Login
Accessing this course requires a login. Please enter your credentials below!