After completing this unit-standard aligned course, the learner will be able to demonstrate knowledge and application of ethical conduct in a debt recovery work context, by successfully completing the following:

  • Explain the concept of ethics in relation to debt recovery 
  • Describe the role of the Code of Conduct in a debt recovery business context 
  • Apply different ethical principles in the administration of debt recovery 
  • Make ethical decisions based on the debt recovery code of conduct

Course Content

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Course Includes

  • 2 Modules
  • 16 Lessons
  • 2 Quizzes
  • Course Certificate