Ensuring Customer Satisfaction and Competitive Practice

PURPOSE:

On accreditation of this standard, the learner will be able to contribute to the cost-effectiveness of the business and customer satisfaction, by demonstrating an integrated practical and theoretical understanding of the competitive practice and customer relations based on quality service to the customer and sound business practices.

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Course Includes

  • 7 Modules
  • 18 Lessons
  • 1 Quiz
  • Course Certificate