Archives: Courses
Anger Management
This short course will help teach participants how to: Course Overview Anger is a universal experience. Dogs get angry, bees get angry, and so do
Basic Business Ethics
This Unit Standard-aligned short course provides a basic introduction to ethics in a business environment and focuses on ethics and the learner. Upon completion of
Basic Business Management
Course Overview Owning a business requires a vision balanced with attention to detail. You need to be a generalist who understands the multiple aspects of
Basic Freight Logistic Principles
PURPOSE The qualifying learner achieving this unit standard in combination with context expertise standard(s) will be able to operate mechanical, electrical, hydraulic, and pneumatic tools
Basic Internet Marketing
Course Overview This course is an ideal start for business owners and people new to marketing to learn the basics of Internet marketing. We’ve included
Basics of Local and International Trade
PURPOSE A learner accredited with this standard will be able to utilize his understanding of local and international trade and the function of his/her specific
Behaving Professionally
This Unit Standard-aligned short course provides a broad introduction to a work environment. It is the starting point for a learner in financial services or
Branding
Course Overview Your brand is the vehicle that propels your product or service into your customer’s lives, and into their hearts. A good brand is
Business Ethics For The Office
Course Overview What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may
Call Centre Training
A well-trained Call Centre is the heart of any operation. Call centre employees who know how to handle the great variety of situations that present
Clean and Sanitise Food Manufacturing Equipment and Surfaces Manually
PURPOSE This unit standard is intended for a person who has to clean and sanitise food manufacturing equipment, packaging equipment, and food manufacturing surfaces manually.
Collect and Record Information Queries and Requests
After completing this module, the learner will be able to collect customer details, needs and expectations; record customer information; and process and present information, by
Communication Strategies
Have you ever wondered why it seems so difficult to talk with some people, yet so easy to talk with others? Can you recall an
Customer Service
Course Overview While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This course is designed around six