Archives: Courses

Anger Management

This short course will help teach participants how to: Course Overview Anger is a universal experience. Dogs get angry, bees get angry, and so do

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Basic Business Ethics

This Unit Standard-aligned short course provides a basic introduction to ethics in a business environment and focuses on ethics and the learner. Upon completion of

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Accredited Short Courses

Behaving Professionally

This Unit Standard-aligned short course provides a broad introduction to a work environment. It is the starting point for a learner in financial services or

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Branding

Course Overview Your brand is the vehicle that propels your product or service into your customer’s lives, and into their hearts. A good brand is

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Call Centre Training

A well-trained Call Centre is the heart of any operation. Call centre employees who know how to handle the great variety of situations that present

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Customer Service

Course Overview While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This course is designed around six

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